Sales Support Bots
Provide instant answers to sales reps using bots. These highly versatile bots can answer product questions, provide customer information and make sales data very easy to consume. Reps can interact with very complex backend systems using a simple messaging app anytime, anywhere, helping them focus on sales rather than chasing internal support teams or figuring out IT systems.
Customer Engagement Bots
Support bots can engage customers 24/7 with highly personalized interactions. These intelligent bots can answer products, lookup order status, and provide product recommendations. As more and more customers are are spending majority of their time on messaging apps rather than social media, having a bot is a crucial tool in acquiring and retaining customers.
Business Intelligence Bots
Product and marketing managers spend enormous amount of time chasing after data in order to make better product and marketing decisions. Dealing with data extraction and Excel file analysis are very tedious and time consuming tasks. Well designed chatbots can enhance productivity and help team members focus on more meaningful tasks that help grow the business.